Professional Receptionist Training Course

This Aberdeen-based course has been developed for individuals who are in a front-line reception role or who deputise in this role from time to time. The course run at our Aberdeen Training Centre will assist with helping delgates deal with difficult situations and improve personal effectiveness, alongside looking at techniques to greet visitors professionally, direct calls correctly and answer the telephone in a professional manner.

Objectives:

To understand the importance of a receptionist’s role
To learn how to make a first impression that people will remember
To review best telephone practice
To develop strategies for dealing with difficult people and situations

Duration:

1 day Workshop 9.30am - 4.30pm

Workshop Cost:
£260.00 + vat per delegate

The course run at our Aberdeen Training Centre.

Contact us to find out more information or to book on to this course. Telephone 01224 625803.

This course has been developed by the UK's Leading Private Training Provider who specialise in Office and IT based training.